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Terms Conditions — What You Accept When You Open an Account

These terms set out how your 133bit account works, what we expect from you, and what you can expect from us. When you register, deposit via bKash, Nagad or Rocket, and start playing, you agree to these conditions.

Account eligibilityPayment & withdrawal rulesGameplay conductDispute resolutionAccess for eligible regions

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How These Terms Apply to Your Account

133bit Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We operate 133bit as an online casino and sportsbook platform for players in eligible Bangladesh regions where local law permits access. Your use of the site depends on your jurisdiction; we do not guarantee service availability in all areas, and it is your responsibility to confirm

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that participation is lawful in your location. These terms govern every interaction you have with the platform — registration, deposits via bKash, Nagad, Rocket or bank transfer, gameplay in slots, live tables and sportsbook markets, withdrawals, and customer support. By creating an account, you confirm you
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are at least eighteen years old, you provide accurate personal information, and you comply with local regulations. We reserve the right to verify your identity, payment source and eligibility at any time. Accounts found to breach these terms — through fraud, duplicate registration, chargebacks, or prohibited
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activity — may be suspended or closed, and outstanding balances forfeited. We update these terms from time to time; continued use of your account after changes go live constitutes acceptance. If you do not agree with any revision, close your account before the new terms take
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effect. For questions about how these terms apply to you, contact our support team via live chat or the email address listed on the support page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Deposit Rules & Payment Processing

Deposits via bKash, Nagad, Rocket and bank transfer are processed according to the limits shown in your account dashboard. Minimum deposits vary by method; maximums apply per transaction and per day. Funds appear in your wallet once we receive confirmation from the payment provider, typically within minutes for mobile wallets. If a deposit fails or is delayed, check the transaction ID in

your wallet history and contact support with the details. Chargebacks, payment reversals or fraudulent funding attempts will result in immediate account suspension and referral to our compliance team. You cannot withdraw more than you deposited until turnover requirements are met; see the withdrawal section below for details.

Gameplay Conduct & Prohibited Actions

You agree to play all games — slots, live tables, crash games, sportsbook markets — fairly and without using bots, software exploits, or collusion with other players. We monitor betting patterns across Football BlitzBet, Baccarat Night Room, Roulette Streak and other titles; accounts flagged for advantage play, arbitrage betting, or bonus abuse will be investigated. If we determine you violated fair-play rules,

we may void bets, confiscate winnings, and close your account. Technical malfunctions void all affected bets and payouts; if a game freezes or disconnects, the round result is determined by the provider's server log. Sportsbook bets are settled according to official match results; disputed outcomes follow the rules published on each market page. Live casino bets are final once the dealer announces

the result; video replays are available for verification if you believe an error occurred.

Dispute Resolution & Complaints Process

If you believe a bet was settled incorrectly, a payment did not process, or an account action was unfair, contact our support team with the transaction ID, timestamp and a description of the issue. We investigate complaints within a reasonable timeframe and provide a written response. For sportsbook disputes, we follow the official result from the league or match provider; for casino

games, we rely on the game provider's server log. If you are not satisfied with our resolution, you may escalate the matter by emailing our compliance team at the address listed on the support page. These terms are governed by the laws of the jurisdiction in which we operate; by using the platform, you agree to submit to that jurisdiction for any

legal proceedings.

Withdrawal Processing & Verification Steps

Withdrawals go to the same bKash, Nagad, Rocket or bank account you used to deposit. We verify your identity and payment source before releasing funds; first-time withdrawals require you to upload a photo ID and a selfie holding the document. Processing times depend on the method and the verification queue; mobile wallet withdrawals typically clear within hours after approval, bank transfers may

take longer. You must wager your deposit at least once before withdrawing; promotional funds carry their own turnover requirements detailed in the promo terms. We reserve the right to request additional documents if we detect unusual betting patterns, multiple accounts, or payment mismatches. Withdrawals from accounts under investigation will be held until the review is complete.

Account Security & Your Responsibilities

You are responsible for keeping your login credentials secure. Do not share your password, PIN or OTP code with anyone. If you suspect unauthorized access, change your password immediately and notify support. We use SSL encryption to protect your data during transmission, and we store payment information according to industry standards. Log out after each session if you use a shared device.

Two-factor authentication is available in account settings; we recommend enabling it for added protection. We are not liable for losses that result from your failure to secure your account or from phishing attempts that originate outside our platform.

How We Notify You of Changes

We review and update these terms periodically to reflect new features, payment methods, legal requirements or operational changes. When we make material updates, we post a notice on the site and send a message to your registered email or phone number. The revised terms take effect on the date stated in the notice. Continued use of your account after that date means

you accept the new terms. If you do not agree with a change, you must close your account and withdraw any remaining balance before the new terms go live. Minor updates — such as clarifications, formatting fixes, or adding new payment methods like Upay — may be made without advance notice.

Account Eligibility & Age Requirements

You must be eighteen or older to register and play on 133bit. We check identity documents during withdrawal processing, and accounts opened by underage individuals will be closed immediately with funds returned minus any winnings. Only one account per person is allowed; duplicate accounts will be merged or suspended. You must provide your real name, phone number and payment details that match

your bKash, Nagad or Rocket wallet. We do not accept third-party deposits or withdrawals. If you share a device or internet connection with another player, notify support to avoid triggering our fraud detection. Residents of restricted jurisdictions cannot open accounts; check our support page for the current list of excluded regions.

HOW WE OPERATE

Our Commitment to Fair Terms & Transparent Rules

We designed these terms to be clear, enforceable and fair to both you and the platform. Every account rule, payment policy and dispute process is applied consistently. We do not change terms retroactively to deny legitimate winnings, and we do not impose hidden fees on deposits or withdrawals.

Plain Language

We write terms in straightforward English so you understand what you agree to when you register, deposit via bKash, Nagad or Rocket, and play.

Identity Verification

We verify your identity and payment source to prevent fraud, underage access and duplicate accounts; your documents are stored securely and never shared.

Fair Enforcement

Account actions — warnings, suspensions, closures — are based on documented breaches of these terms; you receive a written explanation of any enforcement decision.

Contact Access

You can reach our compliance and support teams at any time to ask about terms, report issues or request a review of an account decision.

TERMS HELP

Questions About These Terms

If you need clarification on any part of these terms, reach out through any of the channels below. Our support team can explain account rules, payment policies and gameplay conduct in detail.

Common Questions About Our Terms & Conditions

Below are the questions we hear most often about account rules, payment policies and gameplay conduct. For anything not covered here, contact support.

Duplicate accounts are not allowed. If we detect multiple accounts linked to the same person, payment method or device, we merge them into one or suspend all of them and forfeit balances.

You must wager your deposit at least once before requesting a withdrawal. This rule prevents money-laundering activity; promotional funds carry separate turnover requirements listed in the promo terms.

We notify you by email or SMS when we make material updates to the terms. Minor clarifications may happen without notice, but any change that affects your rights or obligations is announced in advance.

We ask for a government-issued photo ID and a selfie holding the document. If your withdrawal amount is large or your betting pattern is unusual, we may request proof of address or payment-source verification.

Sportsbook bets are settled using official league results; live casino outcomes follow the dealer's call and the game provider's server log. If you believe an error occurred, contact support with the bet ID and we investigate.

No. All deposits and withdrawals must come from a payment method registered in your own name. Third-party payments trigger fraud alerts and lead to account suspension and balance forfeiture.

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