Reference

How We Handle Your Information

We collect account details, payment records and device data when you use 133bit. This policy explains what we gather, why we need it, and how you control access to your information.

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133bit How We Handle Your Information
CONTACT PATHS

Reach Our Privacy Team

If you want to see what data we hold, correct account details, delete your profile or withdraw cookie consent, our support channels are open. Email gets you a written response with attachment options for data exports, live chat handles quick questions about what we collect, and the account portal lets you update your email, phone and wallet links directly.

Email Send your data request or privacy question to our support address. We reply with a summary of what we hold and the steps to change or delete it.
Live Chat Open the chat bubble in your account dashboard to ask what information we track, how long we keep it, or how to turn off marketing messages.
Account Portal Log in and visit account settings to update your email, phone number, bKash or Nagad wallet ID, and toggle cookie preferences without waiting for a support reply.
DATA PRACTICES

How We Protect Your Records

We encrypt wallet IDs and payment records in transit and at rest. Session cookies expire when you close the browser, and persistent cookies last ninety days unless you clear them sooner. Account deletion requests are processed within thirty days; we anonymise transaction logs after the retention period ends. If you want to know what we collected or update incorrect details, contact support with your registered email.

Encryption

Your bKash, Nagad and Rocket wallet numbers are encrypted with industry-standard protocols so payment processors see only the data needed to clear your deposit.

Cookie Control

Session cookies remember your login state and expire when you close the tab. Persistent cookies track game preferences and last ninety days; you can delete them in browser settings anytime.

Retention Limits

We keep account records and transaction logs for the period our operational and legal obligations require, then delete or anonymise them so they cannot be linked back to you.

Access Requests

Email support with your registered address to request a copy of your data, correct outdated information, or ask us to delete your account and all linked records.

Privacy Policy FAQ

We collect your email, phone number, bKash or Nagad or Rocket wallet ID, deposit and withdrawal amounts, game activity, IP address, device type and browser version to verify transactions and secure your account.

We retain transaction logs for the period required by our operational and legal obligations, then delete or anonymise them. You can request earlier deletion by contacting support with your registered email.

Yes. Email support from your registered address and ask for a data export. We reply with a summary of account details, payment records, game history and cookie tracking within a few days.

We share payment data with our processor partners to clear bKash, Nagad and Rocket deposits. We may disclose records to authorities if local law in eligible regions requires it. We do not sell your data.

Visit account settings and toggle cookie preferences, or clear them in your browser. Session cookies will expire when you close the tab; persistent cookies last ninety days unless you delete them sooner.

Yes. Contact support and request account deletion. We process the request within thirty days, remove your login credentials and anonymise transaction logs so they cannot be traced back to you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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